60-Day Crew Efficiency Guarantee

We are confident your crew will move material faster, reduce wasted walking, and make distance-heavy wheelbarrow work more efficient with The Original W.I.T.C.H.™.

The W.I.T.C.H.™ was built to solve one simple but costly jobsite problem:

Distance.

A wheelbarrow is still one of the best tools for carrying material into tight spaces, controlling the load, and placing material exactly where it needs to go.

The problem begins when loaded wheelbarrows must be pushed across long properties—back and forth, load after load.

The W.I.T.C.H.™ allows a compatible machine to handle the distance while the wheelbarrow continues to handle final placement.

The machine handles the distance.

The wheelbarrow handles the placement.

That is the workflow we stand behind.


Try It for 60 Days

Put The W.I.T.C.H.™ to work on real jobs for 60 days from the date of delivery.

Use it for:

  • Mulch
  • Soil
  • Compost
  • Cleanup
  • Edging spoils
  • Property maintenance
  • Distance-heavy wheelbarrow work

Test it in real working conditions.

See how it fits your equipment, your properties, your crew, and your workflow.

If The W.I.T.C.H.™ does not meet your expectations within 60 days of delivery, contact us to request a return and refund under the terms of this guarantee.

No hassle.

No unnecessary stress.

Just a real opportunity to see what The W.I.T.C.H.™ can do for your crew.


What the Guarantee Covers

The 60-Day Crew Efficiency Guarantee gives you an opportunity to determine whether The W.I.T.C.H.™ helps your crew:

  • Reduce repeated walking
  • Reduce loaded wheelbarrow pushing across distance
  • Reduce wheelbarrow fatigue
  • Improve material movement
  • Improve workflow efficiency
  • Complete distance-heavy work faster
  • Earn its place in your setup

If it does not meet your expectations, you may request a return within 60 days of receiving your order.

The customer is responsible for return shipping.

The eligible refund applies to the purchase price of the returned product.

Original shipping charges and other separately charged services are not refundable unless otherwise stated in writing.


Return Conditions

To qualify for a refund under the 60-Day Crew Efficiency Guarantee:

  • The return request must be made within 60 days of delivery.
  • The product must be returned with all included parts and components.
  • The product must not be damaged through misuse, modification, abuse, improper installation, unsafe operation, or use outside the product instructions.
  • The product must be reasonably cleaned before return.
  • The product must be packaged securely to prevent damage during return shipping.

The W.I.T.C.H.™ is a working product designed to be tested in real-world jobsite conditions.

Normal scratches, dust, finish wear, and other reasonable signs of field testing are expected and acceptable.


Receiver and Safe-Use Requirements

The guarantee does not replace the product instructions, compatibility requirements, ratings, or safe-use requirements.

The W.I.T.C.H.™ requires a compatible tow-capable machine and a properly installed, properly rated 2-inch receiver.

Safe operation depends on the complete setup, including:

  • Tow Vehicle Rating
  • Equipment Load Rating
  • Receiver setup and condition
  • Terrain
  • Slope
  • Traction
  • Load balance
  • Clearance
  • Operating conditions
  • Operator judgment

The Maximum Tow Load is controlled by the lower applicable safe limit between:

  • The Tow Vehicle Rating
  • The Equipment Load Rating

That limit must then be adjusted for terrain, slope, traction, stability, load balance, operator control, and actual working conditions.

The practical load must also remain within what the operator can safely control after the wheelbarrow is released from tow.

Always operate within the lowest applicable rating, the product instructions, and safe working conditions.


Simple Return Process

If you decide The W.I.T.C.H.™ is not right for your setup, contact Witch Hitch within 60 days of receiving your order.

Provide your:

  • Name
  • Order number
  • Delivery date
  • Reason for the return

We will provide the applicable return instructions.

Once the product is received and inspected, the eligible refund will be issued.


Which Product the Guarantee Covers

The 60-Day Crew Efficiency Guarantee applies to eligible purchases of The Original W.I.T.C.H.™ made directly through Witch Hitch unless different written terms were provided with the order.

SteelWing™ is a separate product and may be covered by its own return, guarantee, and warranty terms.

The 60-Day Crew Efficiency Guarantee is also separate from the one-year limited warranty covering qualifying defects in materials or workmanship.


The Bottom Line

We believe The W.I.T.C.H.™ can change the way crews move material.

Use it on real jobs.

Test it in real working conditions.

See whether it saves steps, improves material movement, and earns its place on your truck or trailer.

The machine handles the distance.

The wheelbarrow handles the placement.

If The W.I.T.C.H.™ does not prove itself in your workflow, send it back under the terms of the 60-Day Crew Efficiency Guarantee.

That is how confident we are in what The W.I.T.C.H.™ can do.